Venue Accessibility

Main Access

The main access is identified with the Cavendish Conference Centre signage, as seen below. The streets immediately outside the venue are cobbled, with the  shortest access route being from the New Cavendish Street end. The main door will be staffed during registration times, detailed in pre-conference emails.


Getting There

The conference is accessible to pedestrians and cyclists via New Cavendish Street.

  • The street is cobbled and slightly uneven.
  • For cyclists, there is a small public cycle park on Duchess St.

For rail users there are a number of nearby tube and train stations

  • The nearest tube station is Oxford Circus, although Regent’s Park and Great Portland Street are also close by
  • The nearest overground station is Marylebone, although Euston and Kings Cross are also close by
  • Paddington Station (which has a direct link to Heathrow every 15 minutes) is 20 minutes walk or 10 minutes in a taxi.

For bus users the nearest bus stops are within walking distance

  • New Cavendish Street and Portland Place are both nearby, and served by many bus routes.
  • Full details are provided on the TFL website

For attendees arriving by car, please note that the venue is within the Congestion Charge Zone.

  • On your satnav you can enter the conference postcode: W1G 9DT
  • On-street Pay & Display parking is available outside the Conference Centre; otherwise there are NCP Car Parks, as listed below, all within 5 minutes walk of the venue:
    • Weymouth Mews
    • Chandos Street
    • Cavendish Square
    • Blue Badge Parking Scheme

Venue Accessibility Information

We are committed to making the #gamesUR conference an accommodating and comfortable experience for all our attendees. Please find some specific information below regarding specific accessibility factors for the venue. Please email us if you have any questions.

Information for people with physical disabilities

  • The streets outside the venue are cobbled and slightly uneven.
  • The lift from the entrance to the lower ground floor is full accessible however there is a wheel chair lift from the lower Ground floor to the Lower, lower Ground floor into the Auditorium and the absolute maximum weight capacity for this is 300 Kilos, any heavier than this is not possible to access the Auditorium.
  • There venue regrets that there is currently no access to mobility scooters into the Auditorium as platform for the wheelchair lift is quite short, depending on scooter make and size. Please contact the conference team for more information.
  • The venue offers power sockets, used free of charge, to power mobility scooters, noting that they don’t provide any hook-up or interconnect cable.
  • There are steps in the Auditorium itself and if we have wheel chair users we will put individual ramps in place. Please allow us to place these in advance of arrival by making the conference team aware.
  • The accessible bathroom is located on the ground floor of the premises, and may require use of the lift to access depending on your location in the venue. Please see the floorplan below.
  • Seating is available throughout the venue for people who need to rest due to fatigue or disability.

Information for Deaf, hard-of-hearing, and sound-sensitive people

  • The main Auditorium has an inbuilt loop system linked to the main sound system.
  • The venue welcomes assistance animals, and drinking water is available.
  • The venue may sometimes be loud, particularly during the social event. We’ll endeavour to offer a quieter space during the social event, however restrictions on the space available may be restrictive.
  • We encourage the use of ear defenders for people wanting hearing protection during the event.

Information for blind, partially-sighted people, and photosensitive people

  • The venue welcomes assistance animals, and drinking water is available.
  • Digital versions of the conference schedule will be made available in advance of the event, facilitating the use of screenreaders and assistive technology.
  • MP3 audio versions of event resources can be made available upon request of the conference team, in advance of the conference.

Information for Autistic, anxious and neurodiverse people

  • The venue welcomes assistance animals, and drinking water is available.
  • We welcome anxious or nervous people to register to the conference early. Please contact the conference team if you would like to arrive up to 30 minutes early to facilitate an easier entry to the event

Information for people with severe allergies or who are immunocompromised

  • We welcome the use of safety / particulate masks for those that wish/need to use them.

First Aid information

  • In a health emergency, you should call 999 from the office phone or from a mobile phone. The address is 22 Duchess Mews, London W1G 9DT

If you have worries or concerns about attending, or about someone you know attending, please contact the conference committee.

With thanks to Belfast Trans for their venue accessibility template resource.


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